Help with Crema
Crema iOS · written 25 August 2026
The desk keeps shots on this iPhone. Try these first, then write to us.
- Continue stays dim
- Check the User Agreement box on the welcome screen.
- No pull saved
- Choose a bag on Beans or the Pull strip, set the cup photo if you want one, then tap Save this pull. Logging a pull does not spend Coins.
- Shot clock
- Start shot begins the seconds. Stop writes the time onto the draft. Save this pull keeps it.
- Cup slip missing from Photos
- Allow photo library add access when asked. If the write fails, the 18 Coins for that slip come back.
- Shot packs
- Open Mine → Shot packs. Packs are consumable, handled by Apple. There is no Restore and no subscription.
support@crema.app